You won't want to go back to the BB.
RIM is going down the toilet.
Still has the best security. But when individuals buy for themselves they don't think about security, and don't care even when you tell them. Apple, Microsoft and Motorola (more so) are adding security features to their phones so corporations are starting to allow their use.
Still handles corporate (Exchange) e-mail the best. But, the gap isn't huge like it used to be. For many companies now the e-mail is just good enough on iPhone, Android and Windows Phone 7 that they are willing to support it.
Blackberry instant message app was a big advantage for them, but with Google Talk and Apple's new app, they have caught up.
The keyboards are fantastic, but some users don't care, others love iPhone and Swipe on the touchscreens. Plus, there are several decent Android phones with good enough physical keyboards to choose from now.
For most everything else that people want in a new smartphone BlackBerry is way behind. Big touch screens, that support tons of media and have great Web browsers and powerful processors to support that use. Good game play and large app markets. Good cameras. etc.
RIM has got to come out with some great phones, and soon, or it may be too late for them to pull out of the spin. And the word from analysts is that their new software - which is looking good - is 2 years away from being great. That is an eternity in phone development.
Microsoft is way behind - but they have a better shot than RIM. The software is excellent right now. And Nokia, who makes some of the finest phone hardware in the world, have bet their company on switching from Symbian to Windows Phone. If they can produce a hit phone right off the bat and get their app market rolling, they have a chance build momentum to compete.
