Tech Cell phone woes

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crandc

crandc

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As the people in AT&T store are generally useless I am seeking the collective wisdom of S2. Phone has two bad habits, one annoying, the other serious.

Annoying: Repeatedly during the day I get a message "Unfortunately hangouts has stopped". I have to click OK before I can continue. I have no idea what hangouts is or why it is unfortunate, not an app I ever used. I get that message when the phone is just sitting on a table not in use. Ideas?

Serious: Phone used to shut off when battery down to 15% which made sense. Now it shuts off at 75% which does not. Using GPS for one round trip to a local destination, which I do frequently to get best way around Bay Area traffic, is enough to shut it off that evening. Don't know what would happen on long trip. I have started keeping it plugged in when I'm at home although that defeats the purpose of being a mobile phone. I am trying to remember if this started before or after installing McAffee virus protection and can't, it's close either way and I don't see why virus protection would shut down the phone. If I plug it back in when it shuts down, it won't come back on until battery hits 80% charge. I have checked all settings and everything looks standard.

So, any thoughts? Solving these two could be worth a box of cookies in the mail.
 
How old is the phone? What kind?

Uninstall McAffee.
 
It's several years old. I really don't need tons of fancy stuff. It's an android, Motorola.

Shouldn't phone have an anti-virus program?

Merci.
 
I had to install update to hangout to do that. Hope it works. I can only uninstall updates, not the whole program. Uninstalling.
 
Well not sure what phone you’re using but somethings you can try.
Cleaning up the sd card (storage).
A new battery.
Amazon is where I normally go to get battery replacements.
System update to make sure the phones firmware is good to go.
Figuring out how to remove google hangouts altogether, this might be easier said then done.
 
crandc said:
As the people in AT&T store are generally useless I am seeking the collective wisdom of S2. Phone has two bad habits, one annoying, the other serious.

Annoying: Repeatedly during the day I get a message "Unfortunately hangouts has stopped". I have to click OK before I can continue. I have no idea what hangouts is or why it is unfortunate, not an app I ever used. I get that message when the phone is just sitting on a table not in use. Ideas?

Serious: Phone used to shut off when battery down to 15% which made sense. Now it shuts off at 75% which does not. Using GPS for one round trip to a local destination, which I do frequently to get best way around Bay Area traffic, is enough to shut it off that evening. Don't know what would happen on long trip. I have started keeping it plugged in when I'm at home although that defeats the purpose of being a mobile phone. I am trying to remember if this started before or after installing McAffee virus protection and can't, it's close either way and I don't see why virus protection would shut down the phone. If I plug it back in when it shuts down, it won't come back on until battery hits 80% charge. I have checked all settings and everything looks standard.

So, any thoughts? Solving these two could be worth a box of cookies in the mail.
Click to expand...
I echo the sentiment about a new battery. I had a similar problem with my LG, but after replacing the battery, I no longer have early shutdown issues.

For notifications from apps I'm not using, if I can't uninstall them (which is case with hangouts), I will usually go into the app settings and disable them.
 
crandc said:
As the people in AT&T store are generally useless I am seeking the collective wisdom of S2. Phone has two bad habits, one annoying, the other serious.

Annoying: Repeatedly during the day I get a message "Unfortunately hangouts has stopped". I have to click OK before I can continue. I have no idea what hangouts is or why it is unfortunate, not an app I ever used. I get that message when the phone is just sitting on a table not in use. Ideas?

Serious: Phone used to shut off when battery down to 15% which made sense. Now it shuts off at 75% which does not. Using GPS for one round trip to a local destination, which I do frequently to get best way around Bay Area traffic, is enough to shut it off that evening. Don't know what would happen on long trip. I have started keeping it plugged in when I'm at home although that defeats the purpose of being a mobile phone. I am trying to remember if this started before or after installing McAffee virus protection and can't, it's close either way and I don't see why virus protection would shut down the phone. If I plug it back in when it shuts down, it won't come back on until battery hits 80% charge. I have checked all settings and everything looks standard.

So, any thoughts? Solving these two could be worth a box of cookies in the mail.
Click to expand...

Seems like you may have Google Hangouts installed on that computer. Or at one time the phone # was the forwarding number from Google hangouts.
I did use that facility on my boat as vehicle to make calls on the boat VOIP when I had internet, has I had it set up for long range.
Don't use it now though since Google stopped support, I think.

Perhaps you do have an app that needs to be un installed.
 
I'm not normally an Apple person, but I have been using an iphone for about 5 years and never had a single issue.
 
Natebishop3 said:
I'm not normally an Apple person, but I have been using an iphone for about 5 years and never had a single issue.
Click to expand...

Ha!
I have a 17 year old Tracphone. No issues.:cool2:
It is longer ranged that about everyone else phone too.
I ask the lady down at the Verizon store why that would be the case.
She looked it up and it works on lower frequencies than any today. You can't sign up for service with that today, but you can continue. You would not see that service again.
 
Last edited:
MarAzul said:
Ha!
I have a 17 year old Tracphone. No issues.:cool2:
It is longer ranged that about everyone elses phone too.
I ask the lady down at the Verizon story why that would be the case.
She looked it up and it works on lower frequencies that any today. You can't sign up for service with that today, but you can continue. You would see that service again.
Click to expand...

It depends on whether you want a smartphone or not. In terms of smartphones, I have had Samsung, Droid, Apple and Blackberry. So far Apple has been by far the best. Of course, I'm not happy they got rid of their audio jack so I haven't upgraded.
 
Natebishop3 said:
It depends on whether you want a smartphone or not. In terms of smartphones, I have had Samsung, Droid, Apple and Blackberry. So far Apple has been by far the best. Of course, I'm not happy they got rid of their audio jack so I haven't upgraded.
Click to expand...

Yeah, I have a computer everywhere I go. I find it too hard to replace it with a smartphone. My wife has one, so she does that stuff.
 
Natebishop3 said:
It depends on whether you want a smartphone or not. In terms of smartphones, I have had Samsung, Droid, Apple and Blackberry. So far Apple has been by far the best. Of course, I'm not happy they got rid of their audio jack so I haven't upgraded.
Click to expand...
Ive got an Iphone X the head phone jack is a problem you kind of forget about pretty quick.
 
I've got an I-5s that I've had for about 3-4 years. Had androids before that and will be going back to an android soon. Mine has an audio output jack, which I could not do without as I listen to audiobooks on it daily while working (driving) and 2 of my cars do not have Bluetooth.

Apple loads their phones with so much user-surveillance crap and apps that is undeletable, most of it designed to eavesdrop and spy on it's users, that it impedes storage capability. They are supposed to be more "intuitive" but in actuality seem to be anti-intuitive in real operation. Androids work like PC's, I-phones do not.

Apple, as a corporation, is the largest supporter of child-slave-labor on a world-wide scale, spending more money on slave-built products than any other company in the world.

Perhaps the most evil corporation to ever exist.
 
MARIS61 said:
I've got an I-5s that I've had for about 3-4 years. Had androids before that and will be going back to an android soon. Mine has an audio output jack, which I could not do without as I listen to audiobooks on it daily while working (driving) and 2 of my cars do not have Bluetooth.

Apple loads their phones with so much user-surveillance crap and apps that is undeletable, most of it designed to eavesdrop and spy on it's users, that it impedes storage capability. They are supposed to be more "intuitive" but in actuality seem to be anti-intuitive in real operation. Androids work like PC's, I-phones do not.

Apple, as a corporation, is the largest supporter of child-slave-labor on a world-wide scale, spending more money on slave-built products than any other company in the world.

Perhaps the most evil corporation to ever exist.
Click to expand...

I'm going to save you a lot of trouble, none of these big tech companies are your friend. They all do many of the same things, Google, Amazon, Microsoft, Apple they're all tracking you, they all have spyware infested apps. They all have Neural Net farms studying everything about all their consumers, data = money for all of them.
 
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