When I lived in Wilsonville I went to Frye's to get a 75 cent adapter for a computer chord....got home and it was the wrong adapter...went back and had to stand in 3 lines, fill out two forms and talk to 3 people to get credit...for 75 cents after all that I never went back to that store....what a ridiculous experience...having just moved from Taiwan, in Taiwan they would have said....no problem...just give it to me and go get another one...