Yeah, even dealership services departments will gouge you if they can...in fact, the overwhelming percentage of profit at new car dealerships doesn't come from selling new cars as many might think, but instead comes from the parts and service departments.
Yep. That's why I never buy from a dealer (well, that and the cars I want tend to not be on a car lot).
I get that they have to make money, but when you are knowingly and purposely scamming people...I don't know how those people sleep at night.
I had a car that wouldn't start in May of 18, and I was having it towed home...but the driver suggested a AAA endorsed shop to have them look at it. It would only be a 100 dollar diagnostic. So I figured I was A: tired and B: it was AAA and I trust them.
So I left it there, and then 3 days later they got back to me and told me it was a 300 dollar bill and they replaced the (seriously) 10 dollar wire that was bad (it was buried and I couldn't see it)...and then gave me a litany of items that were needing to be replaced.
Of the like 5-6 things they suggested were bad, 3 of them were parts I *just* replaced and the other ones weren't anything major. They wanted me to pay 2500 to fix it, so I told them to pound sand and took me car.
Called up AAA and complained and they contacted the place, and the owner called me and apologized and said that i wasn't the first one to complain about upselling by the mechanic, and he fired him and refunded me.
He could've lied to me about the firing, but I didn't expect a refund. AAA has that kind of clout.
Ironically enough, my car pretty much was on it's last legs at that point. Not because of the issue, but because I think the car just decided it was done and I was done chasing the problems.
I will never go to that place ever again, and it just proved my theory that most shops are shit cans.