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has Dell improved in recent years?
Not in my experience. Their customer service is garbage and returning their crappy laptops for repair is a pain. I know this from trying to help people repair their Dells because they've given up on getting any help from Dell. Dell's warranty is nothing compared to Fry's or even Best Buy. I'd go with a Sony Vaio before a Dell and I haven't been impressed with the one Vaio I bought...
 
I buy from Fry's all the time. The extended service warranties on laptops can not be beat. You can return anything, for any reason, within 15 days. This is one reason they re-package items to sell. Most of the returns are still new quality and function as such.

Worst case scenario, you get something that doesn't work, and exchange it for one that does. No hastle. I've been shopping there since they opened (15yrs?) and have only had to return 3 or 4 items.

Who is this mysterious Phatguysrule that is posting here?


Hey Phats! Welcome! Glad to see you posting here.
 
Incredible Universe FTW!!!! haha. My family won the Eurovan they gave away when they first opened.
 
the frys there in oregon is actually a lot nicer than the one down here....the one here by me really really sucks.
 
the frys there in oregon is actually a lot nicer than the one down here....the one here by me really really sucks.

^Shacker!

The Fry's in Renton Wa is pimp! So much nicer than the one in Wilsonville.
 
Radio Shacker? nah, I'm an onliner/amazoner.

just rude employees at Frys. And the customers need to shower and use deodorant.
 

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